Privacy Policy

Introduction

Welcome to d3wa, a platform specializing in designing and sending digital event invitations via WhatsApp and our website. d3wa is a product of DAITCO, a digital analytics company.

At d3wa, we are committed to protecting your privacy and personal data. This policy explains how we collect, use, protect, and share information when you use our services through the d3wa.net website or via any other communication channels associated with the service.

By using d3wa services, you agree to the practices described in this privacy policy. Please read this policy carefully to understand your rights and our obligations regarding your personal data.

The information we collect

1. User information (inviter)

When you create an account or use the platform, we may collect the following information:

• Full name
• Phone number
• Email address
• Name of event or
• organization
• Payment details (if applicable)
• Any additional information included in the invitation design.

2. Invitee Information

When you use the platform to send invitations, we may process the following data about the invitees:

• Name
• Phone number (to send the invitation via WhatsApp)
• Any additional information added by the inviter (such as nickname or relationship).

3. Data on interaction with the invitation

We collect data related to invitees’ interaction with the invitation, such as:

• Message delivery and read status
  Invitation response
• (Accept/Apologize/No response)
• Clicking on invitation links
• Interaction time

4. Technical Data

We may automatically collect some technical data, such as:

• IP address
• Device type and browser
• Website usage data.

How to use the information

We use the information we collect for the following purposes:

1. Service delivery
   To create and send digital invitations and manage guest lists.
2. Communication
   To communicate with users regarding invitations, updates, or technical issues.
3. Service improvement
   To understand user behavior, improve user experience, and develop the platform.
4. Reports and Statistics
   To provide the invitation creator with statistics on interaction with the invitation.
5. Marketing

   We may use user data (invite creators only) to send offers or updates related to the invitation platform.

   Invitee data will not be used for marketing purposes outside of the invitation itself.

Using WhatsApp and third-party services

The invitation platform relies on third-party services such as the WhatsApp Business API to send invitations.

Therefore, some data may be subject to the privacy policies of these third parties.

We may also use service providers (such as hosting or analytics providers), who are committed to protecting data according to strict standards.

Data Retention

• User data:
  We retain it as long as the account is active or as needed to provide the service.

• Invitee data:
  It is retained for a period not exceeding 90 days from the date the invitation was sent, unless the user requests its deletion before then.
• Invitation content:
  May be retained for operational and technical support purposes.

Sharing information

We are committed to not selling or renting personal data to any third party. Data may be shared in the following cases:

1. With the user (invite creator):
   It is provided with interaction data for the invitees.

2. Service Providers:
   Companies that assist us in operating the platform (e.g., hosting, messaging, analytics).

3. Legal Compliance:
   When required by the relevant authorities or in accordance with applicable regulations in the Kingdom of Saudi Arabia.

Data security

We implement appropriate security and technical measures to protect data from unauthorized access, use, modification, or disclosure.

However, the complete security of any data transmitted over the internet cannot be guaranteed.

Your rights

You have the following rights regarding your personal data:

1. Access to data:
   Request a copy of your data.

2. Correction of data:
   Request to correct inaccurate data.

3. Deletion of data:
   Request to delete your data in accordance with applicable regulations.

4. Objection to marketing:
   Unsubscribe from marketing communications.

5. Withdrawal of consent:
   Withdraw your consent at any time if the processing is based on it.

   To claim these rights, you can contact us through the channels below.

Privacy Policy Update

We may update this policy from time to time. Any changes will be posted on this page, and you may be notified via email or within the platform if there are material changes.

About the company

The d3wa platform is a product of Digital Analytics for Information Technology (DAITCO), a leading technology company in Saudi Arabia since 2006, providing innovative digital solutions including software development, applications, and digital transformation systems.

For more information:

www.daitco.com

Contact us

If you have any questions about our privacy policy, please contact us via:

Email: info@daitco.com
Phone: +966 50 818 0082
Address: Riyadh – Al Malqa District – Anas Ibn Malik Road